Support
We're a small team and we read every message.
Need a hand? Email support@helpdo.comand we'll get back to you, usually within 1–2 business days. Please include your account email and your device (iPhone or Android).
Common questions
How do I invite someone to help with a goal?
Open the Help tab, create a request for the goal you want help with, and enter the person's username. They'll get a request to accept. You decide whether each helper can view only, or edit too — and you can revoke access any time.
Can a coach use HelpDo with clients?
Yes. Have each client invite you to the goal they're working on. You'll see their day-by-day progress, streaks, and notes, and can message them in the app. You can actively help up to 3 people at a time.
How does AI Advice work and is it private?
Nothing is sent to AI automatically. AI advice runs only when you tap “Generate advice” on a specific goal, and only that goal's information is shared for that one request. AI advice is included free.
How do I turn notifications on or off?
Go to Profile → Settings and toggle Notifications. You can also turn off “Receive help requests” or block specific users there.
How do I delete my account or data?
You can delete individual goals, notes, and messages any time in the app. To delete your whole account, see Delete Account.
Still stuck?
Email support@helpdo.com with a short description and a screenshot if you can — it helps us help you faster.